SCALEECOMLLC

§MOperating model

Five stages, run in order for every brand. The numbering is the process, not decoration — a category that fails at SOURCE never reaches BUILD.
01

SOURCE

We select a category, verify suppliers, order samples, and confirm landed cost including duty and shipping before a single line of the storefront is written. If the unit economics don’t survive returns and ad cost, the category is dropped here.

02

BUILD

Storefront, brand, photography and copy are produced in-house in the market’s own language. Payments, tax and invoicing are configured to local requirements from day one, not retrofitted after the first order.

03

LAUNCH

A controlled paid launch on a fixed test budget. We’re measuring contribution margin and return rate, not vanity traffic.

04

OPERATE

Daily: ad spend, stock, support queue, chargebacks, supplier lead times. Support is answered in the language the customer bought in.

05

KEEP OR CLOSE

Each brand is reviewed against a twelve-month contribution target. Brands that clear it get more capital. Brands that don’t are closed cleanly — customers served, suppliers settled, domain retired.


§M2In-house

PAYMENTS

Direct acquiring integrations, including SIBS certification for Multibanco and MB WAY on the Portuguese market.

PERFORMANCE

Campaign management on Meta and TikTok, run from our own business accounts, with our own creative.

STOREFRONTS

Custom Next.js storefronts, self-hosted and self-maintained. No theme marketplaces.

SUPPORT & AFTER-SALES

Native-language customer service and returns handling for every market we sell in.


§M3Markets

We open a market only when we can take its payment, answer its language, and ship to it.
PT
CUR
EUR
LANG
PT-PT
PAY
Multibanco · MB WAY · Card · Wallet
SHIP
EU
ES
CUR
EUR
LANG
ES-ES
PAY
Bizum · Card · Wallet
SHIP
EU
USplanned
CUR
USD
LANG
EN-US
PAY
Card · Wallet
SHIP
US · EU